❓ Frequently Asked Questions
88ck FAQ — Answers to all your questions right here
Bonuses, withdrawals, mobile gaming, live casino, and responsible gambling — find answers to all your questions about 88ck in one place.
Below, the most frequently asked questions from 88ck players are organized into four sections — responsible gambling, withdrawals, mobile gaming, and live casino. Click on the section that applies to you and tap the arrow next to a question to see the full answer. If you can't find what you're looking for, reach out to us directly via live chat.
Responsible Gambling
Some common warning signs are — chasing losses by betting again and again, hiding your play from family or during work hours, feeling the urge to gamble even when you have no money, sleeping or eating less, and gradually increasing your bet sizes to feel the same excitement. If you notice any of these signs, stop and seek help.
88ck offers cooling-off and self-exclusion options. You can temporarily or permanently close your account for a set period — such as seven days, one month, or longer. To use this feature, contact our support team via live chat or email us at [email protected] — they are available 24/7 to help.
No. 88ck is strictly for users aged 21 and above. Age is verified during registration, and it is strictly prohibited for minors to create or use an account. If you suspect an underage person is using the site, please notify us immediately.
Start by talking to a family member or someone you trust. For professional support, you can consult a mental health specialist or counselor. More detailed information and self-assessment tools are available on 88ck's responsible gambling page. Remember, asking for help takes courage.
Yes. As part of responsible gambling, we always recommend setting a clear monthly budget for how much you will spend. If sticking to a limit on your own feels difficult, our support team can help set a deposit limit on your account. Contact us via live chat to arrange this.
Withdrawals
Before withdrawing your 88ck welcome bonus, you must meet the wagering requirement. For example, if you receive a ৳1,200 bonus on a ৳1,000 deposit, you need to place bets totaling 15 times that ৳1,200 bonus — meaning ৳18,000 in wagers — before the bonus winnings become withdrawable. The wagering calculation applies to the bonus amount only, not the deposit.
Withdrawals at 88ck are typically processed within just 5–30 minutes. However, mobile banking network traffic or account verification requirements may cause a slight delay. If more time than this has passed, contact our support team via live chat right away.
The minimum withdrawal amount at 88ck is ৳800. You can withdraw via any of four mobile banking methods — bKash, Nagad, Rocket, and Upay. The same minimum amount applies to all methods and there are no separate charges for any method.
In some cases, account verification may be required to ensure secure payment. This is a standard security process that helps keep your money safe. Once verification is complete, funds are sent quickly within 5–30 minutes.
Common reasons for a rejected withdrawal include — the bonus wagering requirement not being met, incomplete verification information on the account, or requesting an amount below the minimum. Contact us via live chat to find out the exact reason and resolve the issue quickly.
Mobile Gaming
In most games, when your connection returns you can continue playing from where you left off. If a spin or round had already started, the server completes that round's result on its own. However, if you disconnect during a live casino table game, the dealer completes the hand according to the rules — log back in and check your history.
88ck runs smoothly on both Android and iOS smartphones and tablets. Full functionality is also available on Windows and Mac desktop browsers. The site is optimized for modern versions of Chrome, Firefox, Edge, and Safari. No separate app download is needed — you can play directly from your browser.
On Android, open Chrome and go to 88ck.mom, then tap the three-dot menu in the browser and select "Add to Home screen". On iPhone, open the site in Safari, tap the Share button at the bottom, and select "Add to Home Screen". This lets you open the site directly, just like an app.
Yes, all of 88ck's slots, fishing games, live casino, and sports betting are fully playable in a mobile browser. The games are built with HTML5 technology, so no extra plugins or apps are needed. For the best experience, use a 4G or Wi-Fi connection.
First, try clearing your browser's cache and cookies. On Android Chrome: Settings › Privacy › Clear browsing data; on iPhone Safari: Settings › Safari › Clear History and Website Data. Then refresh the page. If the problem persists, try a different browser or check your internet connection.
Live Casino
In baccarat, you place a bet on one of three options — Player, Banker, or Tie. The dealer gives two cards to each side, and whoever's total is closest to 9 wins. 10s and face cards have a value of zero; all other cards are worth their face value. For beginners, the advice is to start with small bets on the Player option and get a feel for the game's rhythm.
Yes. Live dealer games are broadcast in real time from professional studios using high-quality cameras. You can watch the dealer live, see the cards being dealt, and even chat with the dealer. It gives you the experience of a real casino table from online.
Roulette has two types of bets — inside bets (specific numbers or small groups of numbers) and outside bets (red/black, odd/even, 1–18 or 19–36). Outside bets have a higher chance of winning but smaller payouts. Inside bets carry more risk but offer much higher payouts. Beginners will find it easier to understand the game by starting with outside bets.
Teen Patti is a popular South Asian card game where each player receives three cards and the best hand wins. Combinations are counted similarly to poker (three of a kind, straight, flush), but the rules are simpler and the pace is much faster. Anyone who knows poker will pick up Teen Patti very quickly.
Andar Bahar is a very simple Indian card game. The dealer places one card face-up in the middle of the table — this is the joker card. Cards are then dealt alternately to the Andar (left) and Bahar (right) sides. Whichever side receives a card of the same value as the joker first wins. With only two options, players of any age can enjoy it easily.
Yes, all major live casino providers including Evolution Gaming and Ezugi run with full functionality on mobile. A stable 4G or Wi-Fi connection is recommended for video streaming. Keeping your screen in landscape mode gives you a clearer view of the table.
Still have questions? We're ready to help
If the answers above didn't resolve your issue, speak directly with our support team — 24 hours a day, 7 days a week, in Bengali and English.